Privacy Policy

• Account details: full name, email address, phone number, password (stored securely), and sign-in through Google if you choose it.
• Identity details: a live face photo taken with your camera, house address, business address, state of origin, LGA, job position and job categories.
• Job information: job descriptions, budgets, agreed prices and terms, job locations, bus stops, and photos of jobs taken with your camera.
• Wallet and payment records: wallet balances, top-up requests, bank transfer receipts you upload, withdrawal requests and the bank account details you provide for payouts.
• Technical data: basic device, browser and log information needed to keep the service working and secure.

• To create and verify your account and prevent fake or repeat registrations.
• To show your jobs to workers and connect clients with workers.
• To process wallet top-ups, payments between clients and workers, commissions and withdrawals.
• To resolve disputes, prevent fraud and enforce our rules.
• To contact you about your account, jobs and payments.

The app uses your camera only when you choose to take your face photo during registration or photos of a job. Photos are uploaded to your account and are not taken in the background.

• Other members: once a client and worker are matched on a job, each can see the other's name, face photo, phone number, address details and member-since date so they can complete the job.
• Our admins: WhoGoHelp staff review registrations, payments, withdrawals and disputes.
• Service providers: secure hosting, database and sign-in providers that run the service for us.
• Authorities: when required by Nigerian law or to protect members from harm or fraud.

We do not sell your personal information and we do not show ads.

Data is sent over encrypted connections (HTTPS). Face photos, receipts and job photos are kept in private storage that only authorised people can open. No system is perfectly secure, but we take reasonable steps to protect your data.

We keep your information while your account is active and as long as needed for payment records, legal duties and dispute resolution. If an account is removed, we keep limited identity details to stop the same person registering again.

You can view and update your profile in the app. You can ask us to access, correct or delete your data, subject to the records we must keep by law. To request account deletion, visit our account deletion page.

WhoGoHelp is for people aged 18 and over. We do not knowingly collect data from children.

We may update this policy. The date at the top shows the latest version.

Questions or requests: c2ctutors2@gmail.com